All missed black and clear sack and garden waste collections must be reported after 3pm if you’d like us to arrange an alternative collection.
There are a number of reasons why your sacks or garden waste may not have been collected. Before reporting a missed collection, please check the following:
• Your sacks or bins were put out before 7am
• Your sacks or bins were placed at your property boundary
• There have been no collection date changes, such as bank holidays
• The crew have not put a sticker by your sacks or bins explaining why it was not emptied