Arrange regular collections
First, you need to register to use the service for regular or repeat collections.
Please ask your doctor or district nurse to email us to say that you require clinical waste collections and tell us what type of waste needs to be collected. Our email address is direct.services@sevenoaks.gov.uk.
Once your doctor has registered you for the clinical waste collection service, complete our online form to arrange your collections:
Book clinical waste collections
We collect clinical waste every week, on the same day as your general waste or recycling collection.
If you contact us before 12 noon on the working day before your usual collection day, we will collect your clinical waste on that usual collection day. If you contact us after 12 noon, your collection will take place the following week.
Arrange a one-off collection
No registration is needed for one-off collections.
Book a clinical waste collection
Cancel collections
Cancel your clinical waste collection
Collection containers
For clinical waste excluding sharps boxes:
- We will deliver a free supply of special clinical waste sacks for you to use.
For sharps boxes:
- Your doctor will normally give you a prescription for a sharps box for used needles, which you can collect from your pharmacy. We do not supply sharps boxes.
Putting your clinical waste out for collection
- Clinical waste is collected every week. Leave your clinical waste outside your property in an accessible place by 7am on the same day that your general waste or recycling is collected.
- Leave sharps boxes out for collection on their own, without placing them in another bag or container.
- Place sealed and unused EpiPens, syringes and other sharp medical objects in a sharps box, not in your clinical waste sacks.
We cannot collect your clinical waste unless you follow the collection instructions above.
Disposing of non-medical needles
To dispose of non-medical needles, please contact CRI (Crime Reduction Initiatives).
Commercial medical waste
Contact the Environment Agency for a list of companies that collect medical waste from commercial premises.
We do not provide commercial medical waste collections for nursing homes, clinics, doctors' surgeries or dental practices.