Domestic clinical waste collections
Clinical, or medical waste, should not be placed in your black or recycling sacks - it requires a special collection, which we provide free of charge.
Arrange regular collections
First you need to register to use the service for regular or repeat collections.
Please ask your doctor or district nurse to email us to say that you require clinical waste collections and tell us what type of waste needs to be collected. Our email address is email@example.com.
Once your doctor has registered your clinical waste collection needs with us, complete our online form to arrange collections:
Book clinical waste collections
Please contact us by midday on a Thursday for your clinical waste to be collected the same week (usually on Friday afternoon or Saturday morning). If you contact us after this time, you will be added to the following week's collection.
We cannot collect your clinical waste if you have not taken the steps outlined above.
If a healthcare professional is administering your medication, they should dispose of the needles for you.
Arrange a one off collection
No registration is needed for one-off collections.
Book a clinical waste collection
Cancel your clinical waste collection
For clinical waste excluding sharps boxes:
- We will deliver a free supply of special clinical waste sacks for you to use.
For sharps boxes:
- Your doctor will normally issue you a prescription for a sharps box for used needles and you can collect the box from your pharmacy. We do not supply new sharps boxes.
Disposing of non-medical needles
To dispose of non-medical needles, please contact CRI (Crime Reduction Initiatives).
Commercial medical waste
The Environment Agency can supply a list of companies that can collect from commercial premises.
We do not collect on a commercial basis from nursing homes, clinics, doctors' surgeries or dentists.