The term anti-social behaviour covers a wide range of unacceptable activity that affects the lives of many people on a daily basis. It often leaves victims feeling helpless, desperate and with a seriously reduced quality of life.
Residents and businesses play an important role in tackling anti-social behaviour by identifying the areas that are causing them concern. We take reports of anti-social behaviour very seriously and work with a number of agencies to make sure that action is taken.
We will contact you within two working days and provide you with an update on the actions taken within 25 working days.
Anti-Social Behaviour Case Review
An Anti-Social Behaviour Case Review allows you to ask us, or other agencies, to review the response to reported incidents of anti-social behaviour.
You can ask for a Case Review if you have reported three or more incidents of anti-social behaviour to us, the police or your housing association within the past six months and you feel no effective action has been taken. Your request must be submitted within a month of the last reported incident.
When you request a review, you will need to provide:
- The dates of each complaint
- Details of where you complained (name and organisation and any incident reference numbers)
- Information about the anti-social behaviour
If you are acting for someone else, we will need their consent before we can review the case.
Request an Anti-Social Behaviour Case Review
Once you have made a request, we will decide if it meets the requirements for a Case Review.
If accepted, we will ask the Community Safety Partners involved for details about your complaints and actions they have considered and taken.
We will then review how we and our Partners have responded. We will send you a response explaining the action already taken and any recommendations for further action.
The review does not replace your right to use our complaints procedures and those of partner organisations.