To help residents recycle more and reduce their general rubbish, we introduced wheelie bins and alternate weekly waste collections on 12 October 2026 for most households.
Food waste is still collected separately every week.
PLEASE NOTE:
- Green reusable recycling bags will no longer be emptied. Your recycling should be placed in your Council recycling wheelie bin, or in clear sacks if your property remains on sack collections.
- If you have a Council general waste bin, all general waste must be placed inside it. Waste left outside the bin will not be collected.
Wheelie Bin Deliveries Update
We have delivered wheelie bins to the majority of households across the District. However, we are aware that some properties have not yet received their bins. We apologise for the inconvenience.
If you have ordered bins but not received them in time for your next collection, please put your household waste in black sacks or your recycling in cardboard boxes or clear sacks on your usual alternate weekly collection day.
Once a request for wheelie bins has been accepted, delivery is currently taking at least 10 working days.
Let us know if you need to order new or replacement bins.
Your new wheelie bins
We are providing:
- A 240-litre wheelie bin with a green lid for recycling
- A 180-litre black wheelie bin for general waste
Once you have received your bins:
- Keep them at your property. You may need to make some reasonable and proportionate adjustments to your outdoor space to accommodate your bins. Having limited space, a few steps, decorative landscaping, or a preference not to have bins visible will not normally prevent a property from being required to use wheeled bins.
- You may mark your bins with your house name or number if you wish.
See what you can put in your recycling bin and your general waste bin.
Putting your bins out
To make sure your bins are collected, you must:
- Put them out by 7am on your collection day and leave them out until 4pm or until we have emptied them. View your collection days
- Leave them at the edge of your property, next to the public highway or your agreed collection point
- Ensure your bins are not overflowing and the lids are closed
- Ensure the correct items are in each bin.
Find out where to leave your wheelie bins if you live in New Ash Green or on the Spitals Cross Estate.
REMEMBER: Different vehicles will collect your recycling, general waste and food waste at different times of the day, and those times may change from week to week.
Find out more by watching our video:
Wheelie bin exemptions
A small number of properties, such as flats above shops or homes without suitable storage or access, will not receive these bins. These properties will continue with sack collections.
Assisted collections
You can apply for an assisted collection if you are unable to put them out for collection and return them afterwards due to health or mobility reasons.
If your bin storage location changes, or you no longer require assistance, please contact us.
Apply for or cancel an assisted waste collection.
Disposing of your own wheelie bins
If you already have your own wheelie bins and no longer want them, you may wish to arrange for their disposal.
- Arrange disposal through a registered waste company
- Book a paid large item collection
Green reusable recycling bags
The green reusable recycling bags will no longer be emptied.
- You can keep your bag and reuse it (please note: we will not collect any materials from these bags, including garden waste)
- We will collect unwanted bags for recycling, through a dedicated temporary collection service from early 2027. Further details will be provided nearer the time.
Our waste and recycling collection standards
We have updated these standards to support the new waste collection arrangements. They set out how collections operate, how bins should be presented, and how we work safely and efficiently.
Find out about our collection standards
FAQs
View our FAQs if you have any further questions about the new bins and collection service.