- Quercus Housing Complaint Policy - May 2026 ( PDF - 232.41 KB)
- Quercus Housing - Write Off Policy - May 2026 ( PDF - 170.57 KB)
- Quercus Housing- Pet Policy - May 2026 ( PDF - 181.35 KB)
- Quercus Housing - Rent Review Policy - May 2026 ( PDF - 225.24 KB)
- Quercus Housing Void Policy - November 2025 ( PDF - 137.5 KB)
- Quercus Housing Damp and Mould Policy - September 2025 ( PDF - 163.35 KB)
- Quercus Housing Tenancy Breaches - September 2025 ( PDF - 191.24 KB)
- Quercus Housing Engagement Strategy - September 2025 ( PDF - 154.8 KB)
- Quercus Housing Eviction Protocol - September 2025 ( PDF - 454.86 KB)
Telephone maintenance
Our telephone lines may be unavailable from 6pm to 10pm today (Tuesday 22 September) while we carry out essential maintenance. Dangerous structures can be reported on 07542600222 during this time