From late August, all households in the District will receive a communication to check whether the information on the electoral register is correct as part of our annual canvass.
There are three types of forms being sent:
Canvass Communication A (CCA) – by email or by post
Canvass Communication B (CCB) – by post
The Canvass Form (CF) – by post
This year, our Annual Canvass will be slightly different. Please read the following information carefully and follow the instructions relevant. You can tell which form you have received by looking at the reference number on your letter or email.
Canvass Communication A (CCA)
If we have one or more electors’ email address, you will receive your Annual Canvass communication by email from 3 September 2025. You must respond regardless of whether the details are correct or not.
Paper forms
If we do not have your email address, or you have not responded to our email, you will receive a paper form from 8 October 2025. You only need to respond to this if there is a change to the information we hold.
How to respond to Canvass Communication A (CCA) Email
If your details are correct:
Confirm your details online on a secure website hosted by our service provider. You will need the security codes provided on your form.
Phone 0800 197 9871
Standard call charges will apply.
If your details are incorrect:
Update/amend them online on a secure website hosted by our service provider.
How to respond to Canvass Communication A (CCA) paper form
If your details are incorrect:
Update/amend them online on a secure website hosted by our service provider.
If you cannot use this service, send the form back to us by post with the correct details or contact us using the details below.
Canvass Communication B (CCB)
Paper forms
This paper form will be sent to relevant households from 27 August 2025. You must respond regardless of whether the details are correct or not.
If your details are correct:
Confirm your details online on a secure website hosted by our service provider. You will need the security codes provided on your form.
Phone 0800 197 9871
Standard call charges will apply.
If your details are incorrect:
Update/amend them online on a secure website hosted by our service provider.
If you cannot use this service, send the form back to us by post with the correct details.
The Canvass Form (CF)
If you do not respond to your Canvass Communication B, a canvasser will either call you (if we have a phone number) from 8 September 2025 or visit your address from 9 October 2025. The canvasser is a person that works for us and is required to ask that you respond to our forms. They will be able to offer you advice to help you complete the forms if you are unsure what to do.
If people need to be added to the register to vote, we will send each person an Invitation to Register form. To be registered to vote you must complete and return the form or register to vote online.