Taxis - fares, stands and complaints | Taxis - fares, stands and complaints | Sevenoaks District Council

Taxis - fares, stands and complaints

Taxi fares

The maximum fare a Hackney Carriage taxi can charge in the Sevenoaks District is set by us. All Hackney Carriage vehicles will have a taxi meter fitted.

For a Private Hire (a pre booked vehicle), you should agree the fare before starting the journey.

Hackney Carriage fares from 2019

Distance:

  • £4.20 for the first 1,232 yards (7/10 mile)
  • 22p for each additional 176 yards (1/10 mile)

Waiting times:

  • 45p for each period of one minute
  • 65p for each period of one minute between 11pm and 7am (except bank holidays and public holidays) 
  • 65p for each period of one minute on Public and Bank Holidays – (other than Christmas and New Year holidays)
  • 90p for each period of one minute on Christmas and New Year holidays – (from 6pm on Christmas Eve to 6am on 27 December and 6pm New Year’s Eve to 6am on 2 January)

Extra charges:

  • Additional passengers – for each person in excess of four persons – 25% of prescribed fare
  • Hiring between 11pm and 7am (except bank holidays and public holidays) – £2 per fare
  • Hiring on Public and Bank Holidays – (other than Christmas and New Year holidays) – £2.20 per fare
  • Hiring on Christmas and New Year holidays – (from 6pm on Christmas Eve to 6am on 27 December and 6pm New Year’s Eve to 6am on 2 January) – 100% of the prescribed fare
  • For carriage of pets (other than dogs for registered disabled people) – £3.30

Spoilage

  • Any claim for damage to the interior of a vehicle is a matter between the proprietor of the vehicle and the passenger.
     

Hackney Carriage stands (taxi ranks)

You can hire a Hackney Carriage vehicle in the following locations:

  • Sevenoaks Railway Station
  • High Street, Sevenoaks
  • South Park, Sevenoaks
  • Sevenoaks Bus Station
  • The Green Westerham
  • Asda car park, Swanley
  • Swanley Railway Station
     

Taxi driver complaints

To complain about a taxi driver, please contact the Licensing Partnership at licensing@sevenoaks.gov.uk or call 01732 227004.

Please quote the vehicle plate and/or registration number and/or the driver badge number.

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