Request direct payment to your landlord

If you rent from a private landlord you can ask us to pay your Housing Benefit directly to your landlord but only if:

  • you are having difficulty managing your financial affairs
  • you are 8 weeks or more behind with your rent
  • you are having arrears of rent paid to your landlord from certain social security benefits
  • you are unlikely to pay your rent
  • direct payments will help you secure or renew a tenancy.

We may ask you to provide reasons or evidence for us to explain why we should pay your landlord.

Complete a request