- The Environmental Protection team can investigate some types of noise and nuisance complaint.
- We will decide if such disturbances are causing a statutory nuisance and we will take action if necessary to resolve such matters.
- We investigate complaints from both domestic properties and commercial businesses.
What action can you take to help resolve a problem?
If you feel able to do so, it is often better to try and resolve a problem informally by yourself. Your neighbour may be genuinely unaware that their activities are having a negative impact upon you. The introduction of a third party such as the Council or a Landlord may sometimes make a situation worse and can cause tension between neighbours.
If you would still like to report a complaint please contact us.
Out of hours problems
We operate a limited, out of hours service to report noise nuisances on Fridays and Saturdays between 6pm and midnight.
The service deals with urgent ongoing nuisance incidents and complaints under investigation.
If you are suffering from a noise nuisance at these times, you can download the Noise App.
Once you have made a recording, you should contact us the next working day to log your complaint.
Our out of hours service can be contacted on 01732 227000.