Hardship rate relief

Up to 100% relief from Business Rates can be awarded to ratepayers who are experiencing hardship (subject to state aid limits).

There is no statutory definition of hardship and the Council must decide on the facts of each case.

The award of hardship relief is discretionary and awards will only be considered if the following crtieria are met:

  • Exceptional circumstances where clear evidence of hardship exists
  • It is in the interests of the local council tax payers to provide assistance to that ratepayer

To assist you, we have produced Discretionary and Hardship Relief Guidelines.

Applications must be:

  • Made in writing
  • Accompanied by supporting evidence