Request help | Request help | Sevenoaks District Council

Request help

Our ‘Care for our Community - Sevenoaks District’ volunteer service can help you with:

  • Collecting your food
  • Collecting your prescription
  • Having someone to talk to
  • Walking your dog
  • Other concerns – (we may refer you to another support service)

Register for help

Alternatively, you can register for help by calling us on 01732 227000.

‘Care for our Community – Sevenoaks District’ volunteers carry an identification badge with a unique identity number and our logo. If you are concerned a volunteer is not genuine, call us on 01732 227000 quoting the unique badge number.

Alternatively, the NHS Volunteer Responder Service can connect you with a local volunteer who can help with these services:

  • Community Response Volunteers - help with shopping for food and essential items and collecting and delivering prescriptions
  • 'Check-in and chat' volunteers - available for regular, friendly talks over the phone
  • Patient transport for help getting to a scheduled medical appointment

If you would like support from a NHS Volunteer Responder, or have any questions, please call 0808 196 3646 (8am to 8pm, seven days a week).

NHS Volunteer Responders should call you before they visit you and should carry photo-ID. If you have concerns about your NHS Volunteer Responder, please call 0808 196 3382 (9am to 6pm).

Please remember the following precautions when using either the 'Care for our Community – Sevenoaks District‘ or the NHS Volunteer Responder Service’.

  • Maintain a two metre social distance from volunteers
  • Do not ask any volunteer to enter your home for any reason
  • Do not give your bank card and/or pin number to anybody
  • Agree the method of paying for shopping and prescriptions in advance with your volunteer
  • If you suspect that you, or someone you know, is being targeted by a criminal, contact Action Fraud or call 0300 232 040.

If you experiencing financial difficulties, please view the support we offer or call us on 01732 227000.

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