Severe winter weather
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In advance of and during severe weather we will regularly update our twitter feed so you can get the latest news about the impact on services. To sign up visit www.twitter.com/SDC_newsdesk.
In the event of snow or freezing weather, we will collect refuse from households where it is safe to do so.
Our refuse vehicles weigh up to 26 tonnes and when visiting a road, we consider the risk of injury to the public and staff and damage to property, as well as the likelihood of becoming stuck, causing further disruption.
This means collections may to be restricted to main roads, bus routes and other pre-salted roads.
If we do not collect your refuse, please take your sacks back inside and put them out on your next collection day, unless we advise otherwise.
Road and pavement gritting and clearing
Kent County Council is responsible for keeping roads and pavements safe during bad weather. For more information about road and pavement salting and snow clearance, visit the highways page on the Kent County Council website.
Motorways and major trunk roads, including the A21, M20, M25 and M26, are managed by the Highways Agency.
School closures, household waste recycling centres and other KCC services
For details of any school closures, and how other KCC services could be affected by severe weather visit www.kent.gov.uk/winter.
Advice on clearing snow
For advice on clearing snow, including snow from outside your home, visit the snow clearance page on the Kent County Council website
View also further advice on snow clearing on the Gov website.
Driving in the extreme weather conditions
In the event of a serious emergency when our offices are closed, please call 01732 227000.
View also the emergency contacts page on this website.