Young person's complaint form

What is a complaint?

You have been told that something would be done, and it hasn't been done or it is taking too long
You have been treated unfairly by a member of staff
You have been told that you cannot have help or use a Council service

It is your right to complain if you are not happy with one of our services or feel you have been treated badly.

Use the form below to tell us who you are and what your complaint is.

What will happen next?

Your complaint will be passed on to the Complaints Co-ordinator at the Council
They will write to you to tell you what is going to happen
They will then try to sort out your complaint and write to you again to tell you what they have done
If after this you are still unhappy, let us know. Call 01732 227000 and we will tell you how to complain to someone else in the Council

Fields marked with * must be completed.

About you

First Name *

Surname *	Â

Age *	Â

Address Line 1 *

Address Line 2

Address Line 3

Address Line 4

Postcode *	Â

Telephone *

E-mail Address *

Your complaint *


How you can help us to treat everyone fairly You have rights, whoever you are, wherever you come from. Strictly confidential By answering the following questions, you will help us make sure we give a good and fair service to everyone in the community.

Sex	Male Female

Do you have a disability?	Yes No

What is your ethnic origin?	Â

Other ethnic origin:	Â

In order to comply with the Data Protection Act 1998, we would advise you that in order for us to process your complaint, your name and address, together with brief details of the issue/s you have raised, will be recorded by our Complaints Coordinator. Your personal details may need to be forwarded to other relevant parties only if this is required in order to answer your specific request.

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Sevenoaks District Council,
Council Offices,
Argyle Road,
Sevenoaks,
Kent
TN13 1HG

01732 227000