• SECTIONS
• Business
• Community & Living
• Council Democracy & Local Services
• Education, Health and Social Care
• Environment
• Housing
  • New Affordable Housing
  • Domestic Abuse Housing Strategy
  • Empty Homes
  • Enforcement policies
  • Finding a place to live
  • Housing associations
  • Housing improvement and repairs
  • Housing services contact details
  • Housing Strategy
  • Information for landlords
  • Mobile home and caravan parks
  • Multiple occupancy homes
  • Properties in disrepair
    • The Housing, Health and Safety Rating System
    • Decent Homes Standard
    • Making a complaint where a property is not in reasonable repair
    • Making a complaint where a property is 'filthy or verminous'
    • What information will the Council require when I contact them?
    • How long will I have to wait for a response to my complaint?
    • What can I do if I am not satisfied with the way in which my complaint is handled?
  • Traveller sites and unauthorised encampments
  • Homelessness Strategy Consultation
  • Land and Premises
• Jobs & Careers
• Leisure & Culture
• Public Safety
• Sevenoaks District
• Transport & Streets
• Online services
• News

What can I do if I am not satisfied with the way in which my complaint is handled?

In the first instance you may contact the Service Manager, Private Sector Housing to discuss your concerns or, if you prefer, the Community and Planning Services Director.

You may also wish to make a formal complaint using the Council’s complaints procedure.

 

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Sevenoaks District Council,
Council Offices,
Argyle Road,
Sevenoaks,
Kent
TN13 1HG

01732 227000