09 February 2012Your contract
If you own the park home that you live in, on a residential park home site, you are entitled to a Mobile Homes Act Agreement. This is the contract between you and the park owner, which sets out the responsibilities of both you and the park owner.
If you rent a park home you are likely to hold an Assured Shorthold Tenancy (AST), even if you have not been given a written copy. If you comply with the terms of your tenancy, the landlord cannot evict you without giving two months notice. The park owner will need to obtain a possession order from the courts to make you leave. Click the following link for more information on Assured Shorthold Tenancies on the Direct.gov website.
The Council cannot enforce the terms of your Mobile Home Act Agreement or tenancy for you. If you do not have an agreement, or if the landlord is breaching a term of the agreement you should discuss this with them. If you need general advice you may wish to contact one of the residents groups, or check the Government’s Park Homes Factsheet (
PDF File 145KB file details), while specific legal advice can be obtained from the Citizens Advice Bureau or a solicitor.
Complaints
If you have a complaint concerning a mobile home park you should always contact the site owner or manager initially, allowing them a reasonable amount of time to remedy the situation.
If the site owner or manager is reluctant to remedy the situation, you should then contact Private Sector Housing who may be able to take further action.
Park rules and other matters which are not covered under the site licence are strictly an issue between the resident and landlord, the Council is unable to act on behalf of residents or landlords in such circumstances. You may wish to seek advice from a solicitor or your local Citizens Advice Bureau.
Grant assistance
If you own a mobile home and it is in disrepair, the Council may be able to assist (subject to funding) with discretionary grant funding.
If adaptations are required for the benefit of a disabled person, a Disabled Facilities Grant may be available.
Further details of grant availability can be found in the Housing Improvement and Repairs section of this website.
Please note that the Council will take account of the general age and condition of the mobile home and it is unlikely that grant assistance will be available for homes that are considered to be beyond economical repair.
