| How can I find out what star rating is given to a particular business? |
| You can ask the business directly for their score or you can visit the Scores on the Doors website for the list of businesses inspected and their scores. The website is updated on a monthly basis. |
| What do I do if the business is not displaying its certificate? |
| Don't worry, just look on the Scores on the Doors website, or call the Council's Environmental Health Team. However it is possible that the premises was last inspected prior to the start date of the scheme and does not yet have a rating displayed on the website. |
| How do I know if the certificate on display is valid and genuine? |
| Following a food hygiene inspection the previous certificate will be collected by the inspecting officer. Each certificate includes the Council's logo and has a unique number on the front. In addition, the website will offer a list of food businesses and their scores. |