08 February 2012There are many external sources of advice and further information published by the agencies or government departments involved in the administration of Benefits as well as charitable or voluntary organisations.
For general guidance about Public Services, including a beginner's guide to Benefits, or for advice specific to people of working age, visit www.direct.gov.uk
For advice aimed at retired people or those who are about to retire visit the Pension Service web pages covering Pension Credits.
Shelter offers confidential housing, welfare benefits and debt advice through a network of advice services; freephone Housing Advice Helpline on 0808 800 4444 8.00am - 8.00pm Monday to Friday, and 8.00am - 5.00pm Saturday to Sunday.
Confidential and free advice is also available from the network of Citizens Advice Bureaux. Their website contains a wide range of fact sheets and frequently asked questions. Alternatively contact your local Citizens Advice Bureaux.
To find out more about the role of the Valuation Office (formerly known as the Rent Service) visit its website.
Do you need leaflets in another language?
The national benefit leaflets can be found at www.benefit-leaflets.org. These leaflets can be downloaded/viewed in the following languages: Polish, Arabic, Bengali, Chinese, Gujarati, Portuguese, Punjabi, Somali, Urdu, Vietnamese and Welsh.
If you need help communicating with us or understanding details on our website, please contact us on 01732 227000 stating your language and telephone number.
