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Best Value reviews/Internal Service Inspections (ISIs)

Best Value reviews

The purpose of Best Value reviews is to ensure that the services provided by the Council are delivered fairly across all sections of the community using resources in the most effective way.

Since 2000, the Council has carried out a number of Best Value reviews. Many of the reviews and the reports can be viewed by clicking on the links below:

Year one reviews - 2000 to 2001

• Arts ( PDF 976K file details)
• Communications ( PDF 1508K file details)
• Complaints ( PDF 81K file details) and Complaints Appendix ( PDF 33K file details) 
• Development Control
• Countryside ( PDF 303K file details)
• Frontline Services ( PDF 271K file details)
• Print Services ( PDF 404K file details)
• Street Cleaning ( PDF 1976K file details)
• Leisure ( PDF 656K file details)

Year two reviews 2001 to 2002

• Environmental Health 
• Procurement Executive Summary ( PDF 39K file details), Procurement main review ( PDF 271K file details) and an external review of the Procurement service ( PDF 83K file details)
• Professional Services ( PDF 516K file details)
• Transportation ( PDF File 299K file details)
• Waste Management & Vehicle Maintenance ( PDF File 651K file details)

Year three reviews 2002 to 2003

• Personnel, Payroll & Exchequer Services
• Housing
• Highways ( PDF 260K file details) and Highways Appendices ( PDF 2877K file details)
  

Year four reviews 2003 to 2004

• Benefits (Council Tax & Housing) ( PDF 5868K file details)
• Organisational Design Review
• Performance Management ( PDF 494K file details)

Year five review 2004 to 2005

• Asset Management and Capital Investment ( PDF File 4463KB file details)

Internal Service Inspections (ISIs)

A new programme of Internal Service Inspections (ISIs) began in 2006-7.

If you would like more information please contact the Policy & Performance Team on 01732 227000 or e-mail policy@sevenoaks.gov.uk

 

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Sevenoaks District Council,
Council Offices,
Argyle Road,
Sevenoaks,
Kent
TN13 1HG

01732 227000