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08 October 2008
Home / Council Democracy & Local Services / About this website / Website standards

Website standards

Sevenoaks District Council aims to put as much information about its services and information and links to other public services with a connection with the District, on this website as is possible. We also aim to provide as many services on-line as is practical.

Every effort is taken to ensure that the information on this site is accurate and up-to-date and that all on-line services are in working order. However, from time-to-time problems do arise that we are not always aware of.


Problems with this site

Should you find a problem with this site or find information to be out-of-date, we will aim to fix it within two working days of it being reported to us. To tell us about a problem, complete our on-line website feedback form.


Contacting the Council via this website

If you e-mail the Council or complete one of our on-line forms, we will aim to contact you within two working days to confirm we have received your communication.

Depending on the nature of your enquiry we aim to respond to you within 10 working days. However, for with more complex matters, we may take longer although we will tell you when you can expect a response.


Suggestions for improvement

We welcome suggestions for new information, services or improvements on this site. If you have a suggestion, please complete our on-line website feedback form and we will get back to you.


Contact the web team

Click on the following link for details of how to contact the web team.